Privacy Policy
Last Updated: 13 May 2026
K & Co Contracting pty ltd (ACN 667 962 135) (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website
kandco-contracting.com.au, engage our services, or interact with our digital advertisements, including Google Ads.We operate in accordance with the
Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). As a family-owned business specializing in concrete and excavation services, we value the trust you place in us and are dedicated to managing your personal information with integrity and care.
1. Information We CollectWe may collect personal information that is reasonably necessary to provide our concrete and excavation services and manage our relationship with you. This includes:
Names and Contact Details: Your name, email address, phone number, and (where relevant) your residential or business mailing address.
Site Addresses and Project Details: Site address/location and information needed to quote and carry out works (for example, driveway, shed slab, patio, house slab, footings, retaining wall, excavation/trenching requirements, access conditions, measurements, and related details).
Financial Information (if required): Billing details and payment information necessary to process payments, deposits, and invoices.
Website/Technical Data (Cookies): IP address, browser type, device information, and usage data collected via cookies and similar technologies when you visit our website (see section 6).
2. How We Collect InformationWe collect information through various channels, including:Directly from you when you submit forms on our website.When you contact us by phone, email, SMS, or via social media.During site visits, inspections, measurements, and project discussions.Automatically through cookies and similar technologies, including through platforms such as Google Ads and Google Analytics, to monitor website visits and ad performance (see section 6).
3. Purpose of CollectionK & Co Contracting pty ltd collects and uses your information to:Provide quotes and estimates for concrete and excavation services.Schedule work, site visits, and coordinate access to your site.Deliver our services and manage projects from start to finish.Process deposits, invoices, and payments.Communicate with you about your project, timing, variations, and related service matters.Improve our website, customer experience, and service offerings.Conduct marketing and advertising activities (including via Google Ads) where permitted.
4. Disclosure of InformationWe do not sell or rent your personal information to third parties. We only share personal information where it is necessary to run our business and deliver services, including with:
Our Employees and Internal Team: So we can respond to enquiries, provide quotes, schedule work, and manage projects.
Essential Subcontractors and Suppliers: Trusted parties who assist with delivering works (for example, concrete suppliers, steel fixers, cartage, or specialist operators) where required for your project.
Professional Advisers and Service Providers: Such as legal, financial, IT, or insurance advisers/providers as reasonably required for business operations.
Payment Processors: Secure third-party platforms used to facilitate deposits and other financial transactions (where applicable).
Legal Requirements: Government, regulatory bodies, or other parties where required or authorised by law (including court/tribunal orders).
5. Data SecurityWe take reasonable steps to protect your personal information from unauthorized access, modification, or disclosure. We utilize a combination of physical security, password-protected systems, and secure data storage to ensure your information remains confidential. While we strive to protect your data, no method of transmission over the internet is 100% secure.
6. Cookies, Google Ads and Third-Party TrackingOur website uses cookies and similar technologies to help our site function, improve your experience, and analyse website traffic.We also use
Google Ads (and may use related Google tools such as Google Analytics) to:track visits and interactions with our website (including which pages are viewed and whether enquiries are submitted); andmeasure ad performance and serve ads that may be more relevant to users who have visited our website.You can manage cookie settings through your browser. You can also opt out of Google’s personalised advertising by using
Google’s Ads Settings (and, where applicable, other Google controls).
7. Access and CorrectionYou have the right to access the personal information we hold about you and to request corrections if the information is inaccurate or out of date. To make such a request, please contact us using the details provided below.
. Changes to This PolicyWe may update this Privacy Policy from time to time to reflect changes in our business practices or legal obligations. The updated version will be posted on our website with the "Last Updated" date.
9. Contact UsIf you want to access or correct your personal information, make a privacy enquiry, or raise a complaint about how we handle your personal information, please contact us and we will respond within a reasonable time.
K & Co Contracting pty ltdEmail:
admin@kandco-contracting.com.auWebsite:
kandco-contracting.com.auLocation: Serving Moreton Bay, Sunshine Coast, Brisbane, and surrounding areas.